Order and Delivery Information

Creating Your Personalized Gifts

Thank you for visiting Put Me In The Story! When you order a personalized gift from Put Me In The Story, you are creating something that is custom-made just for you. Once your order is submitted, we begin making your one-of-a-kind gift so it arrives in time for your special occasion.

You need to know...

We currently offer both personalized books and gifts available for shipment in the United States. This includes Alaska, Hawaii, APO/DPO/FPO and U.S. Territories. We offer a limited selection of personalized books for shipment to Canada and the United Kingdom (UK). 

Our non-book personalized gifts (i.e. wall art, blankets, etc.) are only available for shipment to U.S. locations at this time. Please check back as we are working to expand our international market.

Personalized items may not be returned unless damaged or defective. Due to the nature of our customization on demand business, personalized items cannot be returned because they cannot be resold. Therefore, we are unable to refund or credit personalized clothing that was ordered in an incorrect size. Please be sure to use the sizing chart for all clothing orders.

Order and Delivery Information

Here are some helpful shipment and delivery guidelines. Take a moment to review this information before placing your order. 

“Business days” are considered to be Monday through Friday, not including Saturday, Sunday, or federal holidays. We’ve done our best to give you an estimate of when your order will arrive, however delivery can happen sooner or later than the timeframes provided. Service interruption, weather delays, or seasonal periods of the year may attribute to delays. We try to keep any delays to a minimum!

Your order may arrive in multiple packages and shipments at no extra charge.

If you’re not sure which shipping option is best for you, contact Customer Care for assistance.


U.S. Shipping Options

Standard Economy* 

$6.99 shipping for orders up to $19.99
$7.99 shipping for orders $20.00–$39.99
$9.99 shipping for orders $40.00–$64.99
FREE Shipping for orders $65.00 or more

* Based on subtotal of items in cart minus promotional discount, coupon code, or 3rd party voucher applied to order.

Delivery will be made via the US Postal Service Monday through Saturday. This is the only option available for PO Box shipping.

  • Shipments within the Continental (lower 48) U.S. may take 10–14 days (excluding Sunday) for delivery.
  • Shipments to Alaska or Hawaii may take 15–30 days for delivery
  • Shipments to U.S. Military addresses (APO/DPO/FPO) may take 2–3 months for delivery

Ground* 

$9.99 shipping for orders up to $19.99
$10.99 shipping for orders $20.00–$39.99
$12.99 shipping for orders $40.00–$69.99
$15.99 shipping for orders $70.00 or more

* Based on subtotal of items in cart minus promotional discount, coupon code, or 3rd party voucher applied to order.
  • Please allow 7–9 business days for your order to arrive
  • Delivery will be made Monday through Friday
  • round service is not available to PO Box addresses (a physical shipping address is required)

Expedited*

$17.99 shipping for orders up to $19.99
$18.99 shipping for orders $20.00–$39.99
$19.99 shipping for orders $40.00–$69.99
$23.99 Shipping for orders $70.00 or more

* Based on subtotal of items in cart minus promotional discount, coupon code, or 3rd party voucher applied to order.
  • Please allow 6–7 business days for your order to arrive
  • Delivery will be made Monday through Friday
  • Expedited service is not available to PO Box addresses (a physical shipping address is required)

Express*

$24.99 shipping for orders up to $19.99
$25.99 shipping for orders $20.00–$39.99
$26.99 shipping for orders $40.00–$69.99
$29.99 Shipping for orders $70.00 or more

* Based on subtotal of items in cart minus promotional discount, coupon code, or 3rd party voucher applied to order.
  • Please allow 4–5 business days for your order to arrive
  • Delivery will be made via UPS Monday through Friday
  • Express service is not available to PO Box addresses (a physical shipping address is required)
     

Personalized Gifts (U.S. Orders Only)

Just like our personalized books, Put Me In The Story offers personalized gifts including pillow cases to towels, night lights to blankets; all made just for you! These custom-made items are available for shipment to locations in the United States. Any order with a personalized gift is eligible only for Standard Economy shipping.

 

U.S. Territory Shipping Options

Standard Economy* 

$15.00 shipping for orders up to $19.99
$16.00 shipping for orders $20.00–$39.99
$18.00 shipping for orders $40.00–$69.99
$20.00 shipping for orders $70.00–$99.99
FREE Shipping for orders $100.00 or more

* Based on subtotal of items in cart minus promotional discount, coupon code, or 3rd party voucher applied to order.

This includes shipments to Puerto Rico, Guam, the U.S. Virgin Islands and other outlying territories. Your order will be processed, printed, and shipped from the continental United States.

  • Please allow 15–30 days (excluding Sundays) for your order to be delivered
  • Delivery will be made via the U.S. Postal Service


Delivery to Canada for Personalized Books

Canadian Standard Shipping*

$15.99 shipping for orders up to $19.99
$19.99 shipping for orders $20.00–$39.99
$24.99 shipping for orders $40.00–$69.99
$29.99 Shipping for orders $70.00–$99.99
FREE Shipping for orders $100 or more

* Based on subtotal of items in cart minus promotional discount, coupon code, or 3rd party voucher applied to order.

This is the only method of shipment available for delivery to Canada. Delivery will be made via Purolator and is not available to PO Box addresses (a physical shipping address is required).

  • Please allow 10–15 business days for your order to arrive
  • Orders that contain non-book gift items such as night lights or blankets cannot be shipped to Canada
  • At the discretion of Purolator, your order may not be left unattended
  • Purolator will make up to 3 attempts to deliver your order before it is deemed undeliverable and discarded
Note: When calculating the cost of your order, all prices on our website are denominated in U.S. dollars. 

 

Delivery to the UK for Personalized Books

UK Standard Shipping ($9.99 Flat-Rate)

Your order will be printed and shipped from a location in the UK. Your personalized book will be created and shipped from a location in the UK. Visit us at www.putmeinthestory.co.uk and shop directly from our UK website.

  • Please allow 7–10 business days for your order to arrive
  • Orders that contain non-book gift items such as placemats, puzzles, or plush cannot be shipped to the UK

 Note: All prices on www.putmeinthestory.com are denominated in U.S. dollars.

Holiday Shipping Deadlines

During the holiday season, we experience a high volume of orders. To make sure that you receive your Put Me In The Story goodies in time for your celebration, please allow 4–6 days for your personalized books to print. On average, it takes 5–7 days to customize gifts (apparel, night lights, blankets, etc).

We do everything that we can to ensure that you have a happy holiday season! To ensure your gifts arrive in time for the holidays, here are the suggested dates to submit your order:

  Hanukah Christmas
  All Canadian Orders December 2nd December 2nd
  USPS Standard Shipping December 8th December 8th
  UPS Ground Shipping December 12th December 12th
  UPS 2nd Business Day Shipping December 15th December 15th
  UPS Next Business Day Shipping December 16th December 16th

Note: The U.S. Postal Service will be delivering packages on Saturday, December 24.