Our Satisfaction Guarantee

We want your experience with Put Me In The Story to be perfect, so all of our products come with our Put Me In The Story satisfaction guarantee. If your book or gift arrives damaged, we will remake your item for free. This applies to any manufacturer defect, error caused by our printer, or damage while in transit. 

We stand behind each of our products, and our goal is to ensure that the personalized gifts you create using Put Me In The Story will be a cherished keepsake for your child. Remember to inspect your order upon receipt. Please contact Customer Care for assistance if any item arrives damaged or defective.


What Customers Are Saying About Our Guarantee...

Put Me In the Story’s customer service is top notch!!! They were prompt in answering emails and got the issue fixed for me in a hurry. These personalized books are lifetime books that any recipient will treasure.”

“There was a problem with the picture in my order and they went out of their way to correct it. She was so patient.”

“I have two more grandsons and will certainly be ordering them personalized books as well and will recommend you to others! By the way...the book was beautiful.”