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Due to the current circumstances of COVID-19 and increased carrier delays, we could experience interruptions in the printing and delivery of our books.
This potential for impact could delay delivery of your holiday order. While there will be many orders that get through as normal, we are unable to guarantee delivery by 2021 holiday dates.
We place great value on the experience that customers have when they order our books and we apologize for any inconvenience. Please feel free to contact us with any questions or concerns before or after you place an order.
All of our personalized gifts begin printing once your order is placed and require approximately 4 business days for processing. To help with your selection, delivered estimates include processing plus time in transit.
US Shipping Options: ECONOMY*: delivered within 10 - 14 business days GROUND: delivered within 6 - 10 business days EXPEDITED: delivered within 4 - 6 business days EXPRESS: delivered within 3 - 5 business days
*Note: expect longer transit times for Economy if shipping to AK / HI / APO / FPO / US Territories. For Santa Letter shipping information, please click here.
Canadian Shipping: Your order will ship from a location in the US. On average, most customers will receive their gift in approximately 10–15 days once the order has shipped.
Gift your little one a personalized ticket to hop aboard for an adventure with (Your Child) on the North Pole Express!
It’s full steam ahead as your little one catches a ride at Gingerbread Town to travel by North Pole Express – all the way to Santa’s House! Snack on cookies with Mrs. Claus, wander through the elf workshop, and get a gift straight from Santa Claus himself.
From your little one’s name on their hat to a Christmas gift, personalized details on each page create a magical reading experience. This one of a kind story also includes a bonus page with a blank train car, where your little one can draw themselves right into their seat on the North Pole Express!