Order and Delivery Information

Thank you for visiting Put Me In The Story!

With the exception of a few items, all of our books and gifts can be personalized and are custom-made just for you.

We do our best to provide accurate printing, production, and delivery times. As with any estimate, various factors may cause some orders to ship/arrive sooner or slightly later than anticipated. Please take a moment to review this information before placing your order.
  1. Printing and Production Times
  2. Order Status
  3. Multiple Packages 
  4. How to Qualify for Free Shipping
  5. Contiguous U.S. Shipping Options for Personalized Books
  6. Shipping to Alaska and Hawaii for Personalized Books
  7. Military Shipping to APO / FPO / DPO Locations for Personalized Books
  8. Holiday Shipping
  9. Delivery to Canada for Personalized Books
  10. Delivery to the U.K. for Personalized Books


Printing and Production Times

Our personalized books and gifts are made just for you! Please allow up to 4 business days for processing before your order is shipped. Here is what to expect after your order is placed:

  • Your order will be sent to a facility for processing shortly after being submitted
  • We do not review orders or personalization. All orders are printed exactly how they are keyed in by the customer. Please review all personalization before submitting the order.
  • Orders placed during the weekend are not held and may be routed to a facility for processing
  • Holidays and seasonal gift-giving periods may lengthen processing time

Business days are defined as weekdays; Monday through Friday. Weekends and federal holidays are not considered to be business days.

About Shipping and Delivery

Our goal is to help you understand the various shipping and delivery options available. All of the shipping information provided below factors in the time to process, print, pack, and ship your order plus time in transit. If you’re still not sure which option is best, contact Customer Care for assistance!

Multiple Packages

Your order may arrive in multiple packages and shipments. You will not be charged for multiple packages and shipments other than the amount that appears at checkout.

How to Qualify for Free Shipping or Shipping Upgrade

Our Free Shipping  offer is valid on U.S. orders with a subtotal of $65 or more and Canadian orders with a subtotal of $100 (USD) or more.

For U.S. orders, your product total must be at least $65 before applicable taxes, shipping, and minus any promotions, coupons, or vouchers used to discount the order. Qualified orders must select Standard Economy shipping and the discount will be automatically calculated as a $0 option at checkout.

Shipping to Canada is free if your product total is at least $100 (USD) before applicable taxes, shipping, and minus any promotions, coupons, or vouchers used to discount the order. The discount will automatically calculate as $0 at checkout.

Contiguous U.S. Shipping Options for Personalized Books

This shipping table provides delivery information for the lower 48 states.

  • Standard Economy shipments are delivered by the U.S. Postal Service
  • If shipping to a PO Box address, please select Standard Economy shipping
  • A physical shipping address is required for Ground, Expedited, or Express deliveries

Estimated Time
for Delivery
Order Subtotal
up to $19.99
Order Subtotal $20.00 - $39.99Order Subtotal $40.00 - $64.99Order Subtotal $65.00 or more
  Standard
  Economy
6–14 days
(Mon thru Sat)
$6.99$7.99$9.99Free
  Ground49
Business Days
$9.99$10.99$12.99$15.99
  Expedited4–7
Business Days
$17.99$18.99$19.99$23.99
  Express3–6
Business Days
$24.99$25.99$26.99$29.99
* Please note: shipping costs may also include sales tax as applicable by law.

Shipping to Alaska / Hawaii / Puerto Rico for Personalized Books

Standard Economy shipments take longer to arrive due to the extended time in transit. Delivery is made by the U.S. Postal Service, and according to their website, “the timeliness of service to or from destinations outside the contiguous U.S. may be affected by the limited availability of transportation.”

  • If shipping to a PO Box address, please select Standard Economy shipping
  • A physical shipping address is required for Ground, Expedited, or Express deliveries

Estimated Time
for Delivery
Order Subtotal
up to $19.99
Order Subtotal $20.00 - $39.99Order Subtotal $40.00 - $64.99Order Subtotal $65.00 or more
  Standard
  Economy
14–26 days
(Mon thru Sat)
$6.99$7.99$9.99Free
  Ground8–12
Business Days
$9.99$10.99$12.99$15.99
  Expedited6–10
Business Days
$17.99$18.99$19.99$23.99
  Express4–7
Business Days
$24.99$25.99$26.99$29.99
* Please note: shipping costs may also include sales tax as applicable by law.


Military Shipping to APO / FPO / DPO Locations for Personalized Books

According to the Military Postal Service Agency, military shipments arrive to a "gateway" location stateside (New York or San Francisco). At times, shipments can take 7 to 10 days to reach the gateway. Upon arrival, shipments are sorted, bagged, and tagged to arrive at a military postal unit overseas. While commercial aircraft are very consistent, there could be a large variation in transit times due to military aircraft schedules, weather, transportation and military operations in theater, or movement of a service member's unit.

Estimated Time
for Delivery
Order Subtotal
up to $19.99
Order Subtotal $20.00 - $39.99Order Subtotal $40.00 - $64.99Order Subtotal $65.00 or more
 Military and
Diplomatic Mail
(USPS)
30 to 60 days$6.99$7.99$9.99Free
* Please note: shipping costs may also include sales tax as applicable by law.

Holiday Shipping for 2019

Be prepared for the holidays! Our suggested order-by dates will help you decide the best shipping method for on-time delivery.


Easter is on Sunday, April 21, 2019

Please refer to the following dates when placing your order:

  • Standard Economy (US Lower 48 States): order by Sunday, April 7, by 4p CST
  • Standard Economy (Alaska / Hawaii / Puerto Rico): order by Tuesday, April 2, 4p CST
  • Ground (refer to our Ground Shipping Times in Transit): order by Tuesday, April 9, 4p CST
  • 2nd Business Day: order by Sunday, April 14, 4p CST
  • Next Business Day: order by Monday, April 15, 4p CST
  • Estimated Shipping times

Delivery to Canada for Personalized Books

A limited number of books are available for shipment to Canada. Deliver will be made by either Canada Post or Purolator. A physical shipping address must be provided (no PO Box addresses) for delivery.

Canadian Standard Shipping *

$15.99 shipping for orders up to $19.99
$19.99 shipping for orders $20.00 - $39.99
$24.99 shipping for orders $40.00 - $69.99
$29.99 Shipping for orders $70.00 - $99.99
FREE Shipping for orders $100 or more

* Based on subtotal of items in cart minus promotional discount, coupon code, or 3rd party voucher applied to order


  • Please allow 10–15 business days for your order to arrive
  • Tracking may not be available for all shipments, and we will send confirmation once the order is shipped
  • At the discretion of the carrier, your order may not be left unattended
  • Carriers normally makes 3 attempts for delivery before a shipment is deemed undeliverable and discarded
  • Orders that contain personalized gifts (non-book items) cannot be shipped to Canada

Please note: when calculating the cost of your order, all prices on our website are denominated in U.S. dollars. Your cost will reflect the U.S. to Canadian dollar conversion rate.

Delivery to the U.K. for Personalized Books

A limited number of books are available for shipment from our U.S. site to the U.K. You can also visit www.putmeinthestory.co.uk and shop directly from our U.K. site.

  • Standard shipping to the U.K. is charged in U.S. dollars at a flat rate of $9.99
  • Please allow 7–10 business days for your order arrive
  • Tracking information will not be provided once your order is shipped
  • Orders that contain personalized gifts (non-book items) cannot be shipped to the U.K.

How to Check Status of your Order Online

Whether you purchased as a Guest or created an Account, you can easily check the status of your order online, anytime!

Returning Customers

  • Login to My Account 
  • Click the link for My Orders, then View Order
  • Guests check your order status using an Order ID.


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